- If you encounter problems with phone calls that are dropping, you might want to “power cycle” your moto g 5g plus.
- Power cycling will reboot your device and re-establish a connection with your mobile network.
- Choose Next for instructions.
- To turn off the moto g 5g plus, press and hold the power button on the side of the device.
- Choose Power off.
- The moto g 5g plus has been turned off.
- To turn on the moto g 5g plus, press and hold the power button on the side of the device.
- If this screen appears, enter the PIN code and choose the arrow symbol at the bottom right.
- If this screen does not appear, go to the next step.
- If this screen appears, swipe your finger over the screen to unlock it.
- If this screen does not appear, go to the next step.
- The moto g 5g plus has been turned on.